What is Public Grievance Redressal ?

PGR system is an application in which citizens can lodge complaints and track the status of redressal mechanism. It allows citizens to register their grievance online, track the grievance resolution progress until its closure.

Facilities provided by Public Grievance Redressal ?

• File a complaint remotely
• Track the filed complaint
• Communicate with local authorities regarding your complaint
• Receive prompt updates and notifications regarding the status of your complaint
• Rate the Grievance redressal service.